Book a winery visit
in four steps
Find an experience, choose your date, and get a confirmation from the winery itself. Here is exactly what happens between browsing and your tasting.
From browsing to your tasting
Four steps, whether you are booking a cellar tour, a guided day out or a stay at the estate.
Find an experience
Search by destination, wine region or style, or start from a winery you already know. Every listing shows the price, the duration, the languages spoken and what is included, so you can compare before you commit.
Choose your date and party
Pick a date and a time slot on the listing and say how many of you are coming. Availability comes from the winery's own calendar, so what you see offered is what the host can actually host.
Confirm with the winery
Where a host offers instant booking, your place is confirmed straight away. Otherwise your request goes to the winery and the host replies within 24 hours. Either way the confirmation email carries the address, the meeting point and the host's own terms.
Visit the winery
Bring your confirmation. The listing states whether payment was taken at checkout, held as a deposit or is settled on the day, so there is nothing to work out at the gate.
What is guaranteed
What WineTourism.com stands behind on every booking — and where the winery's own terms decide instead.
- Cancellation terms are set by each winery
- Most experiences can be cancelled free of charge up to 48 hours before the date, but the terms are the winery's own — some special events and exclusive tastings are stricter. The listing always states its terms before you book. Read the full policy
- Verified host & secure checkout
- Every host is verified before their experiences go live, and payment runs through a secure checkout rather than the winery's own page.
- Reply within 24 hours
- A request that needs the host's answer gets one within 24 hours.
Questions about the process
When am I charged?
It depends on the experience. The listing states whether payment is taken at checkout, held as a deposit, or settled at the winery on the day — check it before you confirm.
How soon is my booking confirmed?
Immediately, where the host has instant booking enabled — the listing tells you which. Otherwise your request goes to the winery and the host replies within 24 hours.
How do I change or cancel a booking?
Changes to the date, time or number of guests can usually be made up to 48 hours before the experience, subject to availability. Sign in and open the booking from your account, or contact support. The full terms are in our booking and cancellation policy.
What if the winery cannot take my booking?
You are refunded in full, we tell you by email as soon as we know, and where we can we suggest comparable experiences nearby. Refunds reach your original payment method within three to five business days.
Who do I contact if something goes wrong?
Our support team, not the winery. We hold the booking, so we can reach the host, move a date or arrange a refund on your behalf.
More questions?
The full catalogue covers payment, gift cards and what to expect on the day.
Read all questions and answers